Frequently Asked Questions

  • What is the Infinite Campus Portal

    Posted by:

    Starting in the 2009-10 school year the district will be transitioning from Skyward to Infinite Campus to manage our lunch program.  The Portal is a piece of Infinite Campus that gives parents access to information about their child(ren) including lunch account balances and items that were purchased during lunch.

    Comments (-1)
  • How do I make a credit card payment?

    Posted by:

    Now that the district has transitioned to Infinite Campus a parent only need to know their Portal account information to make a deposit into their child(ren)'s lunch account. To make a deposit please visit the district Web Store at http://cary.revtrak.net/tek9.asp and click on the icon that is labeled Infinite Campus Portal Log-In.  You will be prompted to enter your Portal username and password.  Once you have entered your username and password you will be able to make a deposit into your child(ren)'s account.

    Comments (-1)
  • If I pay online using my credit card, when do funds become available?

    Posted by:

    When paying by credit card, funds become available immediately.  You can verify this by signing into your Portal account and selecting the Account option.

    Comments (-1)
  • What happens if my student's account runs out of money?

    Posted by:
     
    You many send Cash or Check to school with your student or pay via a Credit Card at the district's Webstore.  When sending Cash or Check, please make sure all monies are in a sealed envelope clearly marked with your student's First Name, Last Name, and Grade.  Make all Checks payable to Cary School District 26.  Have your student place any envelopes in the payment box in their school office.  If a payment box is not provided in your building, the envelopes should be given to their teachers.  All funds received before 9:00AM are placed onto the student's account prior to lunch service.
     
    * If you are sending in monies for more than one student please list their full name, school, and how much you would like placed in each account.
     
    NSF Policy: Please note, there will be a $25.00 fee for all returned checks.
    Comments (-1)
  • What happens if my student's account has no money and my child forgot to bring in their payment?

    Posted by:
     
    The Cary School District 26 NEGATIVE ACCOUNT BALANCE Policy is as follows:
     
    Elementary: Students are allowed to charge lunches to their accounts until their account balance reaches negative $10. If a minimum deposit of $10 is not made into the account, a federally reimbursable meal will be served.  The student's account will still be charged for that lunch (students participating in the Free program will not be charged and students receiving reduced price meals will be charged $.40).  They will continue to receive one federally reimbursable meal until all outstanding charges (IOUs) are paid in full and the account has a positive balance.
     
    Cary Junior High: Students are allowed to charge lunches to their accounts until their account balance reaches negative $10. If a minimum deposit of $10 is not made into the account, a federally reimbursable meal will be served.  The student's account will still be charged for that lunch (students participating in the Free program will not be charged and students receiving reduced price meals will be charged $.40).  They will continue to receive a federally reimbursable meal until all outstanding charges (IOUs) are paid in full and the account has a positive balance.
     
    Please note: Second lunches, snack shop, ala carte, and ice cream purchases are not allowed by any student who has a negative balance.
     

    Federally Reimbursable Meal (FRM) includes:
    1/2 cup of fruit, 1-2 oz. of grain, 3/4 cup of vegetables, 1-2 oz. of meat/meat alternative, and 8 oz. of milk. At least 3 components of which one must be either fruit or vegetables or 1/2 fruit and 1/2 vegetable can = one component.

    Comments (-1)
  • How do I know when my child's account is getting low or has a negative balance?

    Posted by:

    By signing into your Portal account you can view your child(ren)'s account balances and see how they are spending the money.  The Organic Life staff also provides Low Balance/Negative Balance reminder notes.  Note that some schools have Friday folders and notes come home only on that day.  Occasionally a notice and payment will cross in the mail.  If this occurs just disregard the notice.

    Comments (-1)
  • How do I view what my student is purchasing for lunch?

    Posted by:

    When you sign into your Portal account you will have an Account option for your child(ren).  By clicking on that option you will get a month by month break down of what your child(ren) have purchased for the entire school year to date.

    Comments (-1)
  • What can my student purchase with their Infinite Campus lunch account?

    Posted by:

    Elementary age students can purchase meals and milk.  On school designated ice cream days, students will need to bring cash for their purchase.  For students at Cary Junior High, all items that are available for sale can be purchased.

    Comments (-1)
  • What happens if I lose my Infinite Campus login and password?

    Posted by:

    If you have lost your login or password, please email infinitecampus@cary26.org.  This is the fastest way to receive your account information.

    Comments (-1)
  • Who has a picture ID card?

    Posted by:

    Kindergarten through Fifth graders have photo ID cards used to access their accounts.  All other grades use a five digit pin number to access their accounts.

    Comments (-1)
  • Can I transfer funds from one sibling to another?

    Posted by:

    Absolutely.  Please send in a written request and it will be taken care of right away.

    Comments (-1)
  • What happens if I lose or can't remember my student five digit number?

    Posted by:

    If you have lost your student's five digit number, please call or send a note to your student's school office.  To maintain confidentiality the school office cannot provide this information via the phone.  It will be sent home with your student or can be mailed to the home address given at registration.  Expect the information no sooner than 2 days via student delivery or 5 days via mail delivery.

    Comments (-1)
  • How do I apply for the Free or Reduced priced meals?

    Posted by:

    You may pick up an application at the district office or in any school office.  They are also available on the district's website.  Please return the application to the Cary School District 26 office.  You will be notified by mail of the results.

    Comments (-1)
  • Who do I contact with specific needs, questions, or requests?

    Posted by:

    Please contact the Food Service Director, Diane Verner by phone at (847) 516-6373 or by e-mail at Diane Verner.

    Comments (-1)
  • What is the National School Lunch Program (NSLP)?

    Posted by:

    The NSLP is a voluntary program available to all public schools, private schools, and residential child care institutions which agree to operate a non-profit program offering lunches meeting federal requirements to all children in attendance.  Through the NSLP, public and non-profit private schools, preprimary classes in schools, and residential child care institutions receive cash reimbursement for each meal served.  Participation in the program is voluntary.  The sponsors of the program must:


    - Serve meals that meet federal requirements

    - Operate a non-profit program

    - Offer free or reduced-price meals to eligible children based on household income

    - Not identify nor discriminate against any eligible student

    - Operate food service for all students without regard to race, color, national origin, sex, age, or disability

    Comments (-1)
  • What are the meal nutrition requirements?

    Posted by:

    School meals must meet federal nutrition requirements and the Dietary Guidelines for Americans, but decisions about what foods to serve and how they are prepared are made by school food authorities.  Regulations establish a standard for school lunches to provide one-third of the Recommended Daily Allowances (RDA) of protein, Vitamin A, Vitamin C, iron, and calcium.  In addition, an adequate amount of calories must be provided for students.  Schools' compliance with both the Dietary Guidelines for Americans and the RDA's guidelines are measured over a school week's menu.

    Comments (-1)
  • Offer versus Serve for Lunch

    Posted by:
     
    Students must be offered all five required food items:
     
    One serving each of:
    Meat/Meat Alternate
    Milk (1)
    Grains/Breads
     
     
    And ½ cup of:
    Vegetable and/or Fruit
     
    The serving sizes must equal the minimum required quantities by age or grade group.  The lunch must be priced and sold as a unit.  Students have the option to decide which food item(s) to decline.
    Comments (-1)